The spray nozzle can be sensitive to incorrect solution ratio, and this can sometimes form crystals in the jets of the spray, which can cause it to become blocked. We recommend soaking the spray nozzle in warm water to help these dissolve. They can also be dislodged by carefully using a pin to clear the jet. We recommend to flush solution tubes with fresh water after every use. We also recommend to always use a low/no foam solution, such as Henry Wash and Revive at the correct dilution rate.

Henry Wash has a mix of components in his head such a motor and pump. To add a cable rewind would make him way too top heavy! This also makes sure electrics are kept further away from liquids that enters the machine.

Yes. If you do not need to use solution, you can remove the solution tank and clip up the solution tube to get some extra room in the drum.

If your Henry Wash is making a loud noise, check to make sure his has enough solution in the tank so the pump isn’t having to work too hard. With all wet machines, they will make a different sound once the float valve has risen. This is to prevent the machine from overfilling.

When in wet mode, check to see if the float valve has activated, as this blocks the airflow and prevents Henry Wash from overfilling. Check for any blockages in the hoses and hose inlet. In dry mode (if applicable), we recommend checking thoroughly for blockages. Click here to find out how.

The UK WEEE (Waste Electrical and Electronic Equipment) Regulations aim to reduce the amount of electrical products which are incinerated or landfilled. The Regulations encourage the recovery, reuse and recycling of electrical products and their components. Producers of Electrical and Electronic Equipment (EEE) must play a part in managing end of life electrical products to protect the environment – we work in partnership with REPIC to ensure that electricals are responsibly recycled. Find out how you can do your part by visiting: repic.co.uk/consumers/