Your Henry Cordless Battery will arrive in transportation mode and will not operate until it’s first placed on the charger. It is recommended that you fully charge your battery before first use.

If there’s something not quite right the Henry Cordless Battery will show error lights. One red flash with pause indicates a battery fault, multiple red flashes with a pause indicates a charger fault. If you are still experiencing issues, please contact our customer support team here.

You could be looking for the cordless battery for a Quick model. Please check out the Henry Quick battery page here.